Grow Reviews
Effortlessly collect reviews and improve your online reputation. Incentivize technicians to get more reviews through automated bonuses.
Applause
Applause helps you boost your online reputation, gather customer feedback and motivate your technicians
Turn every service visit into a 5-star worthy experience
Applause is the leading employee engagement platform used for pool service and repair businesses. Our software helps companies motivate technicians and provide outstanding customer experiences, so you can have higher customer satisfaction, better retention, and even more 5-star reviews. By collecting real-time feedback, measuring technician performance and automating earned incentives into a single platform, Applause helps your business improve service quality and grow faster, all while drastically reducing overhead. Learn more
Earn Digital Tips
Improve customer service by enabling digital tips. Pre-screen customers so only the most satisfied can leave a tip. Show technicians that good service pays, and let them cash out in real-time.
Track Net Promoter Score
Increase customer retention by measuring, analyzing, and improving NPS. Rank your team's individual scores and reward high performers.
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"I like the automation of the review request between Applause and Pool Brain; it’s simple and highly effective. Since using it, we’ve doubled our google reviews in only a few months."
Mitch Gumpl
ASP of Austin/Williamson County
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